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about us


WHO WE ARE


We here at SURE LOCK & KEY are a full-service professional 24-hour locksmith company founded by four brothers with over 35 years experience in the industry and specializing in all aspects of repair, replacement, and installation locksmith services for the residential, commercial, and automotive sectors. We have, from the outset, operated and continue to run our business on the three core principles of great service, fair prices, and prompt response.

The complete satisfaction of our valued customers is our very highest priority and it informs everything we do on a day-on-day basis; we have an unshakeable and unwavering belief in treating each and every one of our valued customers with dignity, honor, and respect in all their associations with ourselves. Our mission statement is to provide you with the very highest standard of customer service and workmanship at the very lowest prices on the current marketplace. We believe

that being there for our valued customers whenever, however, and wherever they need us is the key to great customer support… we’re open 24 hours a day, 365 days a year… we never close for our customers because we know that those unfortunate happenstances requiring a locksmith don’t always necessarily happen within business hours, and our valued customers deserve a locksmith service that meets them at the point of need whenever required… we’re there for you when, as, and where you require us to be because your complete satisfaction is what we’re all about here at SURE LOCK & KEY.

We’re more than just a locksmith service… we’re a family… and we strive daily - every customer, every call - to ensure that each and every one of our valued customers feel like part of that family.

WHAT DO WE OFFER?


We want all KEY of our valued customers’ experiences with SURE LOCK & to be a wholly positive one. To that effect, we offer the following benefits to our valued customers for their convenience;

  • 24/7 emergency locksmith services.
  • A promise that all phone calls to ourselves will be answered by a live expert operator.
  • No extra charge for evening appointments.
  • A proper 4-hour service call is available.
  • A promise that you will receive an appointment the very same day you contact us; no waiting, no hassle, no nonsense.
  • A completely FREE no-obligation assessment and quote from our technician.
  • The most competitive prices in the current marketplace.
  • As you can see, we go that extra mile to make our valued customer’s overall experience with ourselves a wholly positive one; our legacy is the trust that our valued customers have both in us providing them with the very best service and workmanship in the current locksmith marketplace and also of them returning to us time after time for all their locksmith needs. It’s this guarantee to all of our valued customers of unrivalled expertise, unsurpassed workmanship, and peerless customer service that is reflected in the fact that we only employ the most qualified, experienced, and expert technicians in the field. Upon you contacting ourselves, our dispatcher will

    send contacting ourselves, our dispatcher will send a mobile unit to your location asap, or at a mutually-agreed time of your convenience. Once there, our expert technician will quickly and objectively assess your underlying locksmith requirements, and should you decide to utilize our services, will then work tirelessly to resolve those requirements both effectively and efficiently, keeping you informed and consulted at every step of the way and ultimately delivering you not only complete satisfaction but also peace of mind and an assurance that with SURE LOCK & KEY, you’ll be in good hands, whatever your locksmith needs may be.

    LOCKSMITH SERVICES WE PROVIDE


    As a full-service professional 24-hour locksmith, we specialize in all aspects of and provide a complete range of services for all your residential, commercial, and automotive locksmith needs, including but not limited to;

  • Key cutting.
  • Key duplication.
  • Lock repair, replacement, and installation.
  • Master key maker.
  • Electronic key and fob reprogramming.
  • Vehicle lock and ignition repair.
  • … and much, much more (please ask for any specific service not already indicated above).

    Hopefully by now, you can see why choosing us at SURE LOCK & KEY is not only the smart choice for all your locksmith needs, but - dare we say it - it’s also the only real choice in you getting

    the level of service and workmanship you not only expect but fully deserve. Every day, every call, every customer… we at SURE LOCK & KEY are striving to provide the good folks of the Empire state with locksmith services that are second to none… 24 hours a day, 365 days a year… we’re for you.

    Great service, fair pricing, and prompt response is what we’re all about

    Trust us to help you, contact us now for a FREE no-obligation assessment and quote

    Your complete satisfaction is our core value