Master Your Schlage Lock: The Complete Guide to Changing User Codes

The exact button-press sequence can vary slightly depending on your lock model. We’ve broken down the steps for the most popular Schlage keypads below.

For Schlage BE365 & FE595 Keypad Deadbolts/Locks

These popular and reliable models use a straightforward, keypad-only programming method.

To Add a New 4-Digit User Code:

1. Enter your 6-digit Programming Code. The Schlage button should flash orange three times and beep three times.
2. Press the Schlage button.
3. Press the number 1 button. The Schlage button will flash orange and beep.
4. Enter your new 4-digit User Code.
5. Re-enter the new 4-digit User Code to confirm it.
6. Success! The Schlage button will light up green and beep once, confirming the new code is saved.

What if it didn’t work? If the lock blinked red, it means there was an error. The most common reasons are that the User Code is already in use or you waited too long between steps. Just start over from step 1.

To Delete a 4-Digit User Code:

1. Enter your 6-digit Programming Code.
2. Press the Schlage button.
3. Press the number 2 button. The Schlage button will flash orange and beep.
4. Enter the 4-digit User Code you want to delete.
5. Re-enter the 4-digit User Code to confirm its deletion.
6. Success! A solid green light and a long beep mean the code has been removed.

For Schlage Connect™ Smart Deadbolt (Z-Wave/Zigbee models)

Schlage Connect gives you two options: you can program it manually at the keypad (using the same steps as the BE365 above) or through your connected smart home hub app (like SmartThings, Wink, or Ring Alarm). Using the app is often easier as it provides a clear visual interface for managing multiple codes.

For Schlage Encode™ Smart WiFi Deadbolt

The Schlage Encode is designed to be managed primarily through the Schlage Home app on your smartphone. This is the simplest and most powerful way to control your lock.

To Add or Delete Codes via the Schlage Home App:

1. Open the Schlage Home app and select your lock.
2. Tap on the “Access Codes” icon.
3. To add a code, tap the “+” symbol in the top right corner and follow the on-screen prompts to create a new code with a specific name and access schedule.
4. To delete a code, simply tap on the code you wish to remove and select “Delete Code.”

That blinking light on your lock isn’t random—it’s a signal. Understanding what the different colors and beeps mean is the key to quick and painless troubleshooting.

Common Problems & Quick Fixes

The keypad is unresponsive or sluggish. This is almost always a sign of low batteries. Replace all four AA batteries with a fresh, high-quality set. Don’t mix old and new batteries.

I see a red “X” light after entering a code. This is the universal sign for an error. It could mean:

• You entered the wrong User Code or Programming Code.
• The code you’re trying to add already exists.
• You’ve entered a code that is the same forwards and backward (e.g., 1221).
• You waited too long between steps. Simply start the process over.

I lost my 6-digit Programming Code. What now? This is a tough spot, as you can’t make any changes without it. The only solution is to perform a factory reset. This will erase all User Codes and revert the Programming Code back to the default one printed on the sticker. A reset can feel like a major security event. For total peace of mind, you might consider a professional lock rekeying to change the physical key as well, or see this as an opportunity to upgrade to a high-security lock installation. If you’re stuck, remember that professional help for emergency home lockouts can resolve these situations quickly and safely.