Master Your Schlage Lock: The Complete Guide to Changing User Codes
Published: Feb 5, 2026
That moment of uncertainty—handing over a spare key or sharing a door code with a contractor, house sitter, or new tenant. You want to provide access, but you also want to maintain complete control over your home’s security. That’s the beauty of a Schlage keypad lock. It puts the power to grant and revoke access right at your fingertips.
But if you’re staring at the keypad feeling a little intimidated, you’re not alone. Many people find the process confusing at first. The good news? You’re just five minutes away from mastering your lock. This guide will walk you through everything, from the most crucial foundational concept to model-specific steps and troubleshooting, turning you into a confident code-managing pro.
The #1 Key to Success: Understanding the Two-Code System
Before you press a single button, let’s clear up the single biggest point of confusion: your Schlage lock uses two completely different types of codes. Mixing them up is the most common reason for a failed attempt.
Think of it like your computer:
- The 6-Digit Programming Code (The Admin Password): This is the master code. It doesn’t unlock your door. Its only job is to tell the lock, "Hey, I have permission to make changes." You'll use it to add or delete the daily-use codes.
- 4-Digit User Codes (The Login Passwords): These are the codes you give out to family, friends, or anyone who needs to open the door. You can have multiple User Codes, and they are the only codes that will actually unlock your deadbolt.
Where do you find the Programming Code? Schlage prints it on a sticker. Look for it in your user manual or on the back of the interior part of the lock assembly itself (you may need to unscrew it from the door to see it).
How to Change User Codes on Your Schlage Lock (Model-Specific Instructions)
The exact button-press sequence can vary slightly depending on your lock model. We’ve broken down the steps for the most popular Schlage keypads below.
For Schlage BE365 & FE595 Keypad Deadbolts/Locks
These popular and reliable models use a straightforward, keypad-only programming method.
To Add a New 4-Digit User Code:
- Enter your 6-digit Programming Code. The Schlage button should flash orange three times and beep three times.
- Press the Schlage button.
- Press the number 1 button. The Schlage button will flash orange and beep.
- Enter your new 4-digit User Code.
- Re-enter the new 4-digit User Code to confirm it.
- Success! The Schlage button will light up green and beep once, confirming the new code is saved.
What if it didn't work? If the lock blinked red, it means there was an error. The most common reasons are that the User Code is already in use or you waited too long between steps. Just start over from step 1.
To Delete a 4-Digit User Code:
- Enter your 6-digit Programming Code.
- Press the Schlage button.
- Press the number 2 button. The Schlage button will flash orange and beep.
- Enter the 4-digit User Code you want to delete.
- Re-enter the 4-digit User Code to confirm its deletion.
- Success! A solid green light and a long beep mean the code has been removed.
For Schlage Connect™ Smart Deadbolt (Z-Wave/Zigbee models)
Schlage Connect gives you two options: you can program it manually at the keypad (using the same steps as the BE365 above) or through your connected smart home hub app (like SmartThings, Wink, or Ring Alarm). Using the app is often easier as it provides a clear visual interface for managing multiple codes.
For Schlage Encode™ Smart WiFi Deadbolt
The Schlage Encode is designed to be managed primarily through the Schlage Home app on your smartphone. This is the simplest and most powerful way to control your lock.
To Add or Delete Codes via the Schlage Home App:
- Open the Schlage Home app and select your lock.
- Tap on the "Access Codes" icon.
- To add a code, tap the "+" symbol in the top right corner and follow the on-screen prompts to create a new code with a specific name and access schedule.
- To delete a code, simply tap on the code you wish to remove and select "Delete Code."
Beyond the Basics: Advanced Features & Settings
Once you've mastered adding and deleting codes, you can explore some of your lock's more advanced features for even greater control.
- Enabling Vacation Mode (BE365/Connect): This feature disables all User Codes, preventing anyone from entering without the physical key. To enable it, enter your Programming Code, press the Schlage button, then press 4. Repeat the process to disable it.
- Changing the Programming Code: For maximum security, you should change the default 6-digit Programming Code to one of your own. The process is similar to adding a User Code but involves pressing 3 after the first two steps. Consult your specific manual for the exact sequence.
What Is My Schlage Lock Trying to Tell Me? The Feedback Decoder
That blinking light on your lock isn't random—it's a signal. Understanding what the different colors and beeps mean is the key to quick and painless troubleshooting.
Common Problems & Quick Fixes
The keypad is unresponsive or sluggish. This is almost always a sign of low batteries. Replace all four AA batteries with a fresh, high-quality set. Don't mix old and new batteries.
I see a red "X" light after entering a code. This is the universal sign for an error. It could mean:
- You entered the wrong User Code or Programming Code.
- The code you're trying to add already exists.
- You've entered a code that is the same forwards and backward (e.g., 1221).
- You waited too long between steps. Simply start the process over.
I lost my 6-digit Programming Code. What now? This is a tough spot, as you can't make any changes without it. The only solution is to perform a factory reset. This will erase all User Codes and revert the Programming Code back to the default one printed on the sticker. A reset can feel like a major security event. For total peace of mind, you might consider a professional lock rekeying to change the physical key as well, or see this as an opportunity to upgrade to a high-security lock installation. If you're stuck, remember that professional help for emergency home lockouts can resolve these situations quickly and safely.
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Frequently Asked Questions About Schlage Keypad Locks
How many User Codes can my Schlage lock store?
Most models, like the BE365, can store up to 19 unique User Codes. Smart locks like the Connect and Encode can store more (30+), especially when managed via an app.
Can I use a code that's longer or shorter than 4 digits?
For most keypad-programmed models, User Codes must be exactly 4 digits. The Schlage Encode, managed through the app, allows for codes between 4 and 8 digits.
How often should I change my codes?
For your main family code, changing it once a year is good practice. For temporary codes given to service providers or guests, you should delete them as soon as their access is no longer needed.
What's the difference between deleting a code and a factory reset?
Deleting a code removes one specific 4-digit User Code. A factory reset is the nuclear option: it wipes all User Codes and the custom Programming Code, returning the lock to its out-of-the-box settings.
Your Partner in Home Security
Learning to manage your Schlage keypad lock is a fantastic step toward smarter home security. It gives you flexible control that traditional keys just can't match.
While these locks are designed for easy DIY management, sometimes a situation calls for an expert hand. Whether you're considering a new Smart Lock Installation & Setup or need help with a more complex security challenge, our team of licensed technicians is always ready to help. At Sure Lock & Key, we believe in empowering homeowners with knowledge, and we're here to provide professional, reliable service whenever you need it.
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