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How to Fix a Door That Won’t Lock: Troubleshooting Guide


Published Date: Jul 29, 2025

Your home’s security starts with doors that function correctly. So what should you do when your door refuses to lock? Let’s review some practical ways to fix a door that won’t lock.

Fixing a Door That Won’t Lock


When a door doesn’t lock, basic troubleshooting can often resolve it. Before you call an emergency locksmith, check your door for some of the most common problems you can handle.

Check the Door and Frame Alignment

Over time, hinges can loosen, causing the door to sag. This prevents the latch from meeting the strike plate properly. Check all the screws on both sides of the hinges and tighten any that are loose.
Fixing a Door That Won’t Lock

Adjust the Strike Plate

If the latch doesn’t align with the hole in the strike plate, the strike plate may need to be repositioned or modified. Slowly close the door and see where the latch bolt hits the plate. If it’s not hitting the hole correctly, try filing the cutout wider or repositioning the strike plate slightly.

Examine the Effects of Weather

Wooden doors can swell or shrink with seasonal humidity. If your door sticks, lightly sand the edge where the door sticks or swells against the frame.

Apply Lubrication

Sometimes, the lock mechanism needs a little help moving freely. Apply a lubricant — graphite or silicone spray — to the latch and inside the keyhole, then work the handle and lock.

Fixing a Door That Won’t Lock

When the Lock Itself Is the Problem


When the Lock Itself Is the Problem
Sometimes, the issue isn’t with the door at all — it’s the lock itself. If you insert your key and it turns freely, but the latch bolt doesn’t retract or extend, or if the key gets stuck or feels rough, these are classic signs of internal wear or damage. Knowing how to fix a door lock that won’t lock starts with recognizing the signs of failure.
You can begin by cleaning out the keyway. A quick blast of compressed air into the keyhole or a gentle pass with a cotton swab can clear dust that might be jamming the mechanism. Then, test the lock with a spare key — sometimes, the problem lies in a bent or worn key rather than the lock itself.
If the lock seems functional but has trouble with keys, rekeying can be an option. However, if the lock is old, shows visible signs of damage, or the issues persist after cleaning and trying a spare key, the internal components are likely too worn or broken for a simple repair. In that case, the best approach for how to fix a door lock that’s beyond repair is to replace the entire assembly with a new, more reliable model.

When the Lock Itself Is the Problem

Summing Up


Dealing with a door issue can be stressful, but now you know the basic steps in how to fix a door that won’t lock. Whether the problem is with hinges, the strike plate, the lock, or the door itself, take your time to handle it.
However, if you’ve tried the steps and the door is still unsecured, or the problem seems complex, Sure Lock & Key is ready to support you with fast and reliable locksmith service. We’re just a call away if you need a locksmith you can rely on.

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